We believe style shouldn't come at a cost to your confidence or your wallet. Velatica was built to give every woman access to clothing that feels as good as it looks.

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FREQUENTLY ASKED QUESTIONS

Shipping Information +

We currently ship within the United States only. Orders are processed within 1–3 business days , shipping is free and typically takes 7–12 business days after processing.

Returns & Exchanges +

We accept returns and exchanges within 30 days of delivery for both defective and non-defective items. Products must be returned in new, unused condition. To start a return, simply download and print your free return label from your order confirmation. Refunds are processed within 10 days of us receiving the returned item.

Money-Back Guarantee +

If you're not satisfied with your purchase, you may return it within 30 days for a full refund. Your satisfaction is always our priority.

Customer Support +

Our customer support team is available Monday–Friday, 9 AM–5 PM (ET). Contact us anytime and we'll respond as quickly as possible during business hours.

Payment Methods +

We accept all major credit and debit cards, including Visa, Mastercard, American Express, Discover, Diners Club, Pay Pal, Shop Pay as well as Apple Pay and Google Pay. All transactions are securely encrypted for your protection.